Tugas 3. Softskill Bahasa Inggris Bisnis 1, Requesting and Confirming a Service

Requesting a Service

November 30, 2016

Uno Rohman
Uno’s Building Rental
Duren Sawit Street 10 No 144
Jakarta

Dear Mr. Uno

In our telephone conversation two days ago, we discussed birthday party at your rental buildings. I would like to confirm those plans.

The date of the birthday are Desember 11th 2016, at 07.00 pm until 11:00 pm. eighty people will be attending. Since I do not know much about the facilities provided by this building so happy if you inform the facilities and services available in the building. I need some microphone, system sounds and a rectangular table

On Desember 11th , we will have a catered lunch. I would appreciate your faxing me the menu choices as soon as possible, but no later than Thursday, Desember 1st.

For the total cost, I want details separated from list building rent and food to be more easily counted by me. One more if I could order a birthday cake too. I feel happy if this building can provide facilities and services that I want.

I would like to thank you for your help in planning birthday. I look forward to meeting you next week when I come to look over your facilities.


Best Wishes,

Yusup Moya





Confirming a Service

November 30, 2016

Yusup Moya
Customer
Jakarta

Dear Mr.Moya

Thank you for the letter expressing interest in Uno’s Building Rental whom you sent on November 30th. This letter will confirm about discussing plants for your meeting.

We understand your company would like to reserve our rental facilities on Desember 11th. Eighty people will attend your birthday.

For food and beverage services, you can visit our building to see the themes of diet you want. We provide a service western food but the menu was pretty much western food. I feel happy if you want to visit our building to select the menu again whatever food we want to serve.

As you requsted, I emailed the projected costs last week. After you decide on the required equipment and type of lunch, we can finalize the cost estimate

I appreciate having the opportunity to plan your meeting. We look forward to showing you our facility  when you visit this week.

Sincerely

Uno Rohman

Tugas 2. Softskill Bahasa Inggris Bisnis 1, Bussiness Phone Call and E-mail about Appointment

YUSUP MOYA YANUAR

3EB32

2C214622

DIALOG 1

(Directly Connected to People Intended)

Nina              : Good morning, TRANS Corporation. Can I help you?

Yusup       : Good morning, could I speak to Mr. Rico Leonard, please?

Nina              : Who is calling?

Yusup       : My name is YUSUP

Nina              : Can you spell it please?

Yusup       : It's Y-U-S-U-P

Nina              : Okay, Please hold the line a minute, I'll transfer your call to Mr. Abdul

  Harits.

Yusup       : Okay, thank you.

, , , , , , , , , , . (Dial tone)

Rico Leonard   : Hello ...

Yusup       : Is this Rico Leonardh?

Rico Leonard   : Yes, Rico Leonard Speaking. What do you want to talk with me?

Yusup       : I called to make an appointment to see your discuss new products from your

  company. What time and date would be best for you for  meet with me?

Rico Leonard   : This week I'm busy, how about we meet next friday,

  on 11 November 2016 at 10:00 AM. ?

Yusup       : Ok. We'll meet next friday. Where would you like to meet?

Rico Leonard   : We met in Restaurants in Grand Indonesia Mall.

Yusup       : Okey, we'll meet dated 8 November 2016 at Restaurants in Grand Indonesia Mall. Where

  Full address of Restaurants Grands Indonesia MallMr. Harits?

Rico Leonard   : located at  Thamrin, Jakarta.

Yusup       : Ok, Thank you very much for your time. Welcome back activity.

Rico Leonard   : You're welcome ..

DIALOG 2

 (Make Appointments, Not Connected With the Intended)

Nina              : Good morning, TRANS Corporation. Can I help you?

Yusup       : Good morning, could I speak to Mr. Rico Leonard, please?

Nina              : Who is calling?

Yusup       : My name is YUSUP

Nina              : Can you spell it please?

Yusup       : It's Y-U-S-U-P

Nina              : Okay please hold on view minute I'll transfer your call to Mr. Rico Leonard.

Yusup       : Okay, thank you.

, , , , , , , , , , , , , (Dial tone)

Nina              : Sorry Ms. Yusup, I think him line is busy. Do you want to leave a

  message?

Yusup       : Yes, please tell him that we are going to have a meeting next Friday,

  dated 11 November 2016 at 10:00 AM, in Restaurants Grand Mall Indonesia.

Nina              : Okay, I will convey to Mr. Harits. If not know the

  what order you want to meet Mr. Rico Leonard?

Yusup       : Ok Thank You. I want to talk about new products from

  This TRANS company.

Nina              : Okay, then like that, then I will convey your message. There are more

  How can I help?

Yusup       : It is enough. Thank you..

Nina              : You’re welcome Ms. Yusup. Thank you for contact TRANS

  Corporation. Good morning, welcome back activity.

DIALOG 3

(Revocation of Appointment of Dialog 2)

Nina              : Good morning, TRANS Corporation. Can I help you?

Yusup       : Good morning, could I speak to Mr. Rico Leonard, please?

Nina              : Who is calling?

Yusup       : My name is YUSUP

Nina              : Can you spell it please?

Yusup       : It's Y-U-S-U-P

Nina              : Okay please hold on view minute I'll transfer your call to Mr. Rico Leonard.

Yusup       : Okay, thank you.

, , , , , , , , , , . (Dial tone)

Nina              : Sorry Ms. Yusup, I think him line is busy. Do you want to leave a

  messege?

Yusup       : Yes, please tell him I wanted to cancel my appointment with Mr. Abdul    

  Harits on next Tuesday, dated 11 November 2016 at 10.00 AM in Restaurant Grand Mall Indonesia.

Nina              : Okay, I will convey to Mr. Harits. What is wrong with you

  cancel it? Is there an explanation want to add?

Yusup       : Previous please convey my apologies, because on this dated suddenly  I have   

   an important meeting, held by my office.

Nina              : Okay, then like that, then I will convey your message. There are more

  How can I help?

Yusup       : It is enough. Please say later I will try contact Mr. Rico Leonard again when

  the time is right, to talk about the next appointment. Thanks.

Nina              : You’re welcome Ms. Yusup. Let the message that you mentioned

   already our  note and we will let you know to Mr. Rico Leonard later.

   Thank you already contact SAUKS Corporation. Good morning, have a

                           good  activity back.

E-mail

About Appointment

TRANS CORPORATION

Jl. THAMRIN NO 01.

JAKARTA

November 11th, 2016

Dear Mr. Rico Leonard,

            Good Morning, Mr. Rico Leonard, with this email, I want to discuss anything about our business, specifically wanted to talk about new products on your company. I want to make a appointment schedule with you on :

            Date    : November 11th, 2016

            Time    : 10:00 AM

            Place    : TRANS Corporation

            We hope you can Attend in that schedule and I hope our meeting to discuss these products generate a better relationship between our companies for mutual advancing both our efforts. I am waiting for a reply from you to approve it or not, thank you.

Your Sincerely,

YUSUP